New Enorve Enterprise 2.0 →

Customer support platform for
WhatsApp, Email, Chat & Social.

Enorve is a unified inbox with AI auto-resolution, where every action is governed, auditable, and escalation-safe. Built for enterprise teams managing high-risk interactions.

Works Across

WhatsApp
Email
Instagram
LinkedIn
Slack
Live Chat

From conversation to resolution — automatically, safely.

Every customer message in Enorve flows through a governed decision pipeline — combining AI reasoning, business rules, and human escalation to reach the right outcome.

Live conversation intake

Messages from WhatsApp, email, chat, and social arrive in one unified inbox — with full history and context.

AI decision layer

Enorve evaluates intent, confidence, sentiment, and risk in real time to decide whether to respond, clarify, route, or escalate.

Ticket & resolution workflow

When automation isn't enough, conversations become structured tickets — routed, tracked, and resolved without losing context.

LIVE CONVERSATION EXECUTION FLOW
Customer Message
Conversation Context
Can Enorve Resolve?
Reply Sent
Human Escalation
Ticket Created

A complete support platform— with deterministic AI at its core

Unlike probabilistic models, Enorve enforces policy constraints before any response reaches production. Human oversight is built into the architecture, not bolted on.

Policy-Layer Enforcement

Define constraints in declarative YAML. Every AI response is validated against governance rules before delivery.

policy.yaml
rules:
- name: "refund_cap"
condition: "amount > 500"
action: reject
- name: "pii_filter"
strict: true
mask: [email, phone]
Policy Active

Immutable Audit Logs

Cryptographically signed logs of every decision. Replay any interaction to understand what the model saw.

Response Generated 0x8f...2a
latency: 42ms | tokens: 128
Policy Check 0x3b...9c
rules: refund_cap (pass)
User Input 0x1a...4d

Human-in-the-Loop Escalation

Configurable thresholds automatically route high-risk interactions to human agents. No model operates unsupervised.

Escalation Required
I am not happy with the service. I want to speak to a manager immediately.
Sentiment

Zero-Hallucination Architecture

Responses are constrained to verified information sources. Models cannot generate unsupported claims or fabricate data.

shipping to Alaska
Knowledge Base Match
shipping_policy_us.pdf 98% sim
Public Website Ignored

Enterprise-grade security

Designed for environments where security is non-negotiable. Full support for complex deployments.

SOC 2 Type II Ready

Certified annually by independent auditors.

SAML SSO

Enforce MFA at the identity provider level.

Data Residency

Pin data to US, EU, or APAC regions.

PII Redaction

Automatic masking of sensitive customer data.

Enorve AI integration workspace connecting to enterprise stack

Connect Enorve to Your Stack

Connect Enorve to 5,000+ apps via Zapier to automate actions across your entire workflow.

Learn More

Embed Anywhere

Live chat widget with JWT authentication.

Native Integrations

Shopify, Slack with AI actions

Data Access API

Scoped read-only tokens

Metrics That Earn Confidence

85%

AI safely handles customer conversations using confidence scoring, intent detection, and governed escalation rules.

100

%

Every AI escalation is triggered by explicit rules, logged with reasons, and fully reviewable — no black-box behavior.

0

Silent AI failures

When automation isn’t confident, Enorve deterministically escalates to a human — never leaving customers stuck or misled

1 Pipeline

Conversation → Ticket → Resolution

Messages, context, AI decisions, and human actions flow through a single governed execution pipeline — without context loss.